PRIVACY POLICY

Nope Design & Nopeshop.com

PRIVACY POLICY

Privacy Policy for Nope Design & nopeshop.com

At Nope Design & nopeshop.com, your privacy is important to us. We are committed to safeguarding your personal information and ensuring transparency about how it is collected, used, stored, and shared. This policy outlines our data practices in compliance with applicable EU data protection laws, including the General Data Protection Regulation (GDPR). This policy is governed by the laws of The Netherlands.

1. Information We Collect

We may collect and process the following personal data when you interact with our website or services:

  • Personal Details: Name, address, email address (provided at checkout or via invoice).

  • Payment Details: Processed securely via trusted third-party payment processors, such as Stripe and PayPal.

  • Cookies and Analytics Data: Collected to improve website functionality, user experience, and marketing efforts.

2. Legal Basis for Processing

We process your data based on the following legal grounds:

  • Contractual Necessity: To fulfill your orders and provide services.

  • Legitimate Interests: To improve our website, services, and marketing strategies.

  • Consent: For cookies and remarketing activities, as required under GDPR.

3. How We Use Your Data

Your personal data is used for the following purposes:

  • Order Fulfillment: Processing and shipping your orders.

  • Customer Support: Responding to inquiries and providing assistance.

  • Marketing and Analytics: Enhancing user experience, retargeting advertisements, and tracking website performance.

We may share your data with trusted third parties, such as:

  • Payment Processors: Stripe and PayPal for secure transactions.

  • Delivery Companies: To ensure timely and accurate shipping of physical products.

4. International Data Transfers

If personal data is transferred outside the EU or The Netherlands, we ensure it is protected under GDPR-compliant frameworks, such as the EU-US Data Privacy Framework, where applicable.

5. Data Retention

We retain your data only as long as necessary:

  • For orders: Until the transaction is complete and no returns are expected.

  • For invoices: As required under Dutch bookkeeping laws and regulations.

6. Data Security

Your personal data is stored securely through our website provider and bookkeeping systems. We use encryption, secure servers, and other safeguards to protect your information against unauthorized access.

7. Cookies and Tracking

We use cookies for:

  • Website Functionality: Ensuring smooth operation of our site.

  • Analytics: Understanding user behavior to improve our services.

  • Marketing: Remarketing and advertising based on your preferences.

Users are prompted to opt-in for tracking when visiting our site. You can manage your preferences or disable cookies in your browser settings. For more details, refer to our Cookie Policy.

8. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Correct or update inaccurate information.

  • Request deletion of your data, subject to legal and business requirements.

  • Receive your data in a portable format.

  • Withdraw consent for marketing activities or cookies at any time.

To exercise your rights, contact us at mrnope@nopeshop.com.

9. Children's Privacy

We do not knowingly collect or process personal data from individuals under the age of 18. If such data is identified, it will be deleted promptly.

10. Changes to This Policy

We may update this privacy policy to reflect changes in our practices or for legal reasons. Updates will be posted on this page with the effective date.

11. Contact Information

If you have questions, concerns, or requests related to this privacy policy, please contact us:

This policy is governed by the laws of The Netherlands. Any disputes will be resolved under Dutch law.